Last Updated On 27-Aug-2023
Effective Date 20-Aug-
WEBXLLC LTD. We are committed to providing high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: info@webxllc.com
Phone: (+44) 204 577 1538
Exchanges
If you received a defective or damaged item and need to exchange it for the same item, contact us immediately. Please provide details of the product and the defect or damage. We will guide you through the process and provide you with a return label if necessary.
Cancellations
If you need to cancel an order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel it and provide a full refund. If the order has already been shipped, you will need to follow the standard return process upon receiving the item.
Damaged or Defective Items
In the unfortunate event that you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will require photos of the damaged or defective product as well as any relevant packaging. Once we have assessed the situation, we will offer a replacement or a full refund, including return shipping costs.
Final Note
We strive to ensure that you are satisfied with every purchase from WEBXLLC LTD. If you have any concerns about your order or need further assistance, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are committed to resolving any issues in a prompt and efficient manner.